Terms of service
Overview
Welcome to Avaeri.
These Terms of Service govern your use of avaeri.com and your purchase of products from Avaeri. By accessing our website or placing an order, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website.
If you do not agree with these terms, please do not use our website or services.
1. Use of Our Website
You may use our website only for lawful purposes.
When placing an order, you agree to provide accurate, current, and complete information, including your billing, shipping, and contact details.
You are responsible for maintaining the confidentiality of any account information associated with your use of the website.
2. Our Products & Made-to-Order Production
Avaeri products are made to order.
Rather than producing large quantities of inventory in advance, we begin producing products based on actual customer demand.
This approach is part of Avaeri’s commitment to more considered production and is intended to help reduce unnecessary inventory, overproduction, and product waste.
Because products are produced after an order is placed:
- Processing and production may require additional time before shipment.
- Estimated production and delivery times are provided for reference and may vary.
- Once production has started, we may not always be able to modify or cancel an order.
Made-to-order does not necessarily mean personalized or custom-made. Our standard made-to-order products remain subject to our Refund Policy and any applicable consumer rights.
Due to differences in screens, fabrics, printing, production batches, and manufacturing processes, actual colors and details may vary slightly from images shown online. Minor variations that do not affect the normal use or quality of the product are not necessarily considered defects.
3. Orders & Cancellations
When you place an order with Avaeri, you are making an offer to purchase the selected products.
An order is considered accepted once we have successfully processed your payment and confirmed the order.
Please review your:
- Product
- Design
- Size
- Quantity
- Shipping address
before completing your purchase.
Because our products are made to order, production may begin shortly after your order is confirmed.
If you need to change or cancel an order, please contact [email protected] as soon as possible.
We will make reasonable efforts to assist you, but we cannot guarantee that changes or cancellations will be possible once production has begun.
We reserve the right to cancel or refuse an order in cases including suspected fraud, pricing errors, payment issues, product availability issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, the applicable payment will be refunded.
4. Prices & Payment
All prices displayed on our website are shown in the applicable currency selected or displayed for your region.
Prices, promotions, discounts, and product availability may change without prior notice.
The price applicable to your purchase will generally be the price shown at checkout when your order is placed.
Unless otherwise stated, shipping fees, taxes, duties, customs charges, and other applicable fees may be charged separately.
You are responsible for providing accurate payment information and confirming that you are authorized to use the selected payment method.
5. Shipping & Delivery
Because Avaeri products are made to order, your order may include both a production period and a shipping period.
Any processing, production, or delivery estimates shown on our website are estimates only and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Customs processing
- Weather conditions
- Public holidays
- Incorrect delivery information
- International transportation disruptions
Please ensure that your shipping information is complete and accurate before placing your order.
Risk of loss and responsibility for delivery will be handled in accordance with applicable law.
For more information, please refer to our Shipping Policy.
6. Returns & Refunds
Returns, damaged products, defective products, incorrect items, and refunds are handled according to our Refund Policy.
Our standard return policy allows eligible return requests within 30 days of delivery.
Because Avaeri sells hosiery and other close-to-skin products, certain hygiene-related return restrictions may apply.
However, such restrictions do not remove any rights you may have regarding damaged, defective, or incorrectly supplied products.
Please review our Refund Policy before making a purchase.
7. Product Availability
Since our products are made based on customer demand, availability may occasionally change due to materials, production capacity, or other circumstances.
We reserve the right to:
- Limit product quantities
- Discontinue products
- Modify product specifications
- Refuse or cancel orders where fulfillment is not reasonably possible
If we are unable to fulfill an order that has already been paid for, we will contact you and provide an appropriate refund.
8. Intellectual Property
Unless otherwise stated, all content available through Avaeri, including:
- Brand names
- Logos
- Product designs
- Artwork
- Prints and patterns
- Photography
- Videos
- Graphics
- Written content
- Website design
is owned by or licensed to Avaeri and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, sell, commercially exploit, or create derivative works from Avaeri content without prior written permission.
9. Third-Party Services & Shopify
Avaeri uses Shopify to operate and provide portions of our online store.
Your purchases are made directly from Avaeri, not Shopify.
Our website may also use third-party payment providers, analytics services, logistics providers, marketing platforms, and other services required to operate our business.
Your use of certain third-party services may also be subject to their respective terms and privacy policies.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Because our store is powered by Shopify and uses third-party service providers, certain information may be processed by Shopify and other partners where necessary to provide our services, process payments, fulfill orders, prevent fraud, and operate the website.
Please review our Privacy Policy for more information.
11. Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To distribute viruses, malware, or harmful code
- To interfere with the security or operation of our website
- To collect personal information about others without authorization
- To engage in fraud, abuse, harassment, spam, or other harmful activity
- To copy, scrape, reproduce, or commercially exploit our website or content without permission
We reserve the right to restrict or terminate access where these terms are violated.
12. Errors & Inaccuracies
We aim to keep information on our website accurate and up to date.
However, occasional errors may occur in product descriptions, pricing, promotions, availability, shipping information, or other content.
We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.
If an error affects an order you have already placed, we will contact you where appropriate.
13. Disclaimer & Limitation of Liability
To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes or limits any consumer rights, warranties, remedies, or protections that cannot legally be excluded or limited.
To the extent permitted by law, Avaeri will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or website.
The latest version will always be available on this page.
Where required by applicable law, we will provide appropriate notice of material changes.
15. Governing Law
These Terms of Service are governed by the laws applicable to Avaeri and its operating entity, subject to any mandatory consumer protection rights that apply in the country or region where you reside.
Nothing in these Terms is intended to remove any mandatory rights available to consumers under applicable law.
16. Contact Us
If you have any questions about shipping or your order, please contact us:
Customer Support:
[email protected]
Official Contact:
https://s.avaeri.com/link
